Customer Stories
800+ Marriott properties. Hundreds of brands. Thousands of teams.
Visiting Media powers immersive sales for the largest hospitality brands and the boldest independent operators. See how they use TrueTour and Visiting Media Platform to close business faster.
800+
Marriott properties using Visiting Media today
17×
ROI when TrueTour™ is shared early & active
400+
Hours saved per salesperson annually
32
Published customer stories below
Featured stories
How customers convert immersive into revenue.
Customer Story
Pacific Palms Resort
How Visiting Media Platform Supports Independent Resort Sales at Pacific Palms Resort Nestled in the rolling hills of Los Angeles and spanning 650 acres, Pacific Palms Resort has established itself as a premier destination for both business and leisure. Known for its luxurious amenities, the resort offers a diverse array of attractions on-site, including golf courses, a […]
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Customer Story
Banc of California Stadium
Designed by Gensler, Banc of California Stadium is home to Major League Soccer’s Los Angeles Football Club (LAFC), and National Women’s Soccer League’s Angel City. Opened in April 2018, the 22,000-seat development is the first open-air stadium to be built in Los Angeles in over 30 years. This case study is to show the unique […]
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Customer Story
SpringHill Suites Lexington Fritz Farm
Maximizing Hotel Sales on Select Service: How SpringHill Suites Lexington Fritz Farm Innovates Using TrueTour™ The SpringHill Suites Lexington Fritz Farm hotel is one of the brand’s newest locations, set to open in April 2024. Ideally situated near shopping and dining at The Summit at Fritz Farm and Fayette Mall, this pet-friendly hotel is perfect […]
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All customer stories
29 more stories.
Customer
Warwick Allerton Chicago
Elevating Proposal Speed and Buyer Confidence with Immersive Sales Experiences Situated along Chicago’s iconic Magnificent Mile, Warwick Allerton Chicago is a historic hotel that blends classic architecture with modern hospitality, featuring 439 guest rooms and almost 15,000 square feet of flexible meeting and event space, including its signature Tip Top Tap Ballroom with breathtaking […]
Customer
King Kamehameha Kona Beach Resort
How UpMail + Visiting Media Boosted Conversions by 26.7% With Dynamic Proposals Perched on the breathtaking Kona coastline, King Kamehameha Kona Beach Resort offers a world-class guest experience with stunning ocean views, lush tropical gardens, and a wealth of amenities. From spacious guest rooms and versatile meeting spaces to on-site dining and leisure activities, the resort […]
Customer
Hilton Garden Inn West Lafayette
Transforming Group Sales: How TrueTour™ Speeds Up Sales and Boosts Conversions at Hilton Garden Inn West Lafayette The Hilton Garden Inn West Lafayette is conveniently located next to Tapawingo Park, in Indiana, just across the Wabash River from downtown, where guests find various shops, bars, restaurants, museums, and the Long Center for the Performing Arts. […]
Customer
Hotel on Rivington
How Hotel on Rivington Streamlined Global Bookings and Boosted Sales Efficiency With Visiting Media Platform The Hotel on Rivington holds a special place in New York’s hospitality scene as the first boutique hotel in the Lower East Side. Known for its floor-to-ceiling views of Manhattan, spacious apartment-style suites, and 3,500 sq. ft. three-level penthouse, the property attracts […]
Customer
Hyatt Place New York City | Times Square
How TrueTour™ Elevates Hyatt Place Times Square’s Guest Experience, Standing Out in a Global Destination Hyatt Place New York City – Times Square, a modern hotel located just steps away from the iconic Times Square and Broadway. Guests can enjoy breathtaking city views, visit landmarks like the Empire State Building, shop on Fifth Avenue, and […]
Customer
Waldorf Astoria Chicago
How Waldorf Astoria Chicago Masters Complex, Multi-Stakeholder Event Bookings With Visiting Media Platform The Waldorf Astoria Chicago, built in 2009 and beautifully renovated in 2023, set the standard for luxury hospitality in the city: recognized with prestigious awards such as the Forbes 4 Star distinction for both the hotel and its spa in 2023, and named […]
Customer
The Bellevue Hotel Philadelphia
Reimagining Historic Luxury: The Bellevue’s Sales Transformation Story The Bellevue Hotel is more than a boutique property—it’s a living landmark. Located in the heart of Philadelphia on Broad Street, it embodies the city’s Gilded Age grandeur while offering a thoroughly modern luxury experience. With just 184 guest rooms and over 30,000 square feet of historic […]
Customer
DoubleTree Cedar Rapids
From TrueTour to Visiting Media Platform: How DoubleTree Cedar Rapids Stands Out and Increases Closing Rates Nestled in the heart of downtown Cedar Rapids, Iowa, the DoubleTree by Hilton Hotel Cedar Rapids Convention Complex stands as a premier destination for both business and leisure travelers. With 267 well-appointed guest rooms and an expansive 80,000 square feet of […]
Customer
Hotel Polaris U.S. Air Force Academy
Hotel Polaris U.S. Air Force Academy Leverages CGI to Launch as Colorado Springs’ Premier Full-Service Property The brand new Hotel Polaris at the U.S. Air Force Academy, located in beautiful Colorado Springs, just opened in November 2024. It offers 375 stylish guest rooms and suites with advanced amenities, as well as 36,000 sq. ft. of […]
Customer
Pier Sixty-Six
Bringing Pier Sixty-Six to Life Again: How Visiting Media’s Immersive Experiences Drove Pre-Opening Success Set on 32 waterfront acres along Ft. Lauderdale’s 17th Street Causeway and the Intracoastal Waterway, Pier Sixty-Six has a rich history dating back to the 1950s, when it began as a humble fuel dock and gas station for Phillips 66 […]
Customer
Kimpton Vero Beach Hotel & Spa
Boosting Website Engagement and Direct Bookings: How TrueTour™ Transformed Kimpton Vero Beach Hotel & Spa’s Guest Experience Kimpton Vero Beach Hotel & Spa offers a delightful blend of natural beauty and luxurious amenities. Located by the Atlantic Ocean, guests can enjoy stunning sunrises, palm trees, a refreshing oceanside pool, and an exceptional spa and spacious […]
Customer
Marriott Chicago O'Hare
Building Competitive Advantage: How TrueTour™ Became a Must Have to Marriott Chicago O’Hare’s Sales Chicago Marriott O’Hare, is the seventh Marriott built, back in 1967, and offers a unique blend of history and modern amenities, conveniently located near O’Hare International Airport and downtown Chicago. It has 470 rooms, an outdoor pool, and 40,000 square feet […]
Customer
Delta Hotels Vancouver Downtown Suites
Transforming Guest Engagement: How Delta Hotels Vancouver Downtown Suites Leveraged TrueTour™ to Boost Premium Suite Bookings The Delta Hotels Vancouver Downtown Suites offers an award-winning all-suite experience in downtown Vancouver, BC where guests can enjoy pet and family-friendly accommodations with separate living and bedroom spaces, TVs, and coastal views. The building was renovated in 2017 […]
Customer
Hotel Rumbao San Juan
Elevating Hotel Rumbao’s Appeal: How TrueTour™ Highlights Their Unique Location and Boost Conversions Hotel Rumbao San Juan – a Tribute Portfolio Hotel, is located in the heart of historic old San Juan, just steps from the waterfront and cruise ship docking point. The hotel offers world-class shopping, dining, and entertainment nearby. Recently transformed through a […]
Customer
Hilton San Francisco Financial District
Adapting to Customer Trends: How Hilton San Francisco Financial District Elevates the Customer Experience with TrueTour™ Hilton San Francisco Financial District is an unique destination in the city with iconic views of Alcatraz and the San Francisco Bay, and less than a mile from the Ferry Building, Union Square, and Coit Tower. The building was […]
Customer
JW Marriott Houston Downtown
Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends JW Marriott Houston Downtown stands as a premier destination for discerning travelers. Set in the heart of the city within the historic Samuel F. Carter skyscraper, this luxurious hotel boasts 328 elegantly designed rooms, 13,500 square feet of versatile meeting […]
Customer
Convention Hotel
Convention Hotels See Substantial ROI with Visiting Media Solutions This group of convention centers offers a unique mix of massive convention space, full service luxury amenities, and hotel space. With Visiting Media’s sales enablement software, the brand saw incredible time-savings and a 6-figure ROI. Highlights They saved over 400 hours annually per salesperson with […]
Customer
Remington Hospitality
Remington Hospitality’s relationship with Visiting Media since April 2021 has proven to be an impactful move, with both teams benefiting from thoughtful collaboration and a shared commitment to enhancing the platform. With a joint focus on forward motion and growth mindsets, Remington and Visiting Media are working collaboratively across more than 50 properties to realize […]
Customer
The Alexander, A Dolce Hotel
The Alexander shares how they’ve been using TrueTour™ to make event spaces shine and create a fantastic experience for customers.
Customer
Woodside Hotel Group
Woodside Hotel Group Implements Visiting Media’s TrueTour™ Selling Technology Across Full Portfolio of Hotels Woodside Hotel Group, the preeminent operator of distinguished, independent hotels, restaurants and spas in California, has officially launched Visiting Media’s TrueTour™ Immersive Selling Technology across their complete portfolio of hotels. Each property now leverages one-of-a-kind, bespoke 360°/3D sales technology to showcase […]
Customer
Graduate Hotels
Graduate Hotels Releases TrueTour™ by Visiting Media Across Full Portfolio of Hotels Graduate Hotels has launched TrueTour™, Visiting Media’s bespoke 3D/360° hospitality sales technology, across its entire hotel portfolio. Visiting Media’s image standards and suite of state-of-the-art visual sales solutions are now Graduate’s benchmark for excellence in event and leisure selling. Visiting Media’s TrueTour™ sales […]
Customer
Kimpton Hotels & Restaurants
Kimpton Hotels & Restaurants Chooses Visiting Media as Global Virtual Marketing Partner Kimpton Hotels & Restaurants, a pioneer in the boutique hotel industry, has chosen Visiting Media, the global leader in immersive hospitality visual marketing (3D/360°/Virtual Reality), as its global partner. Visiting Media’s image standards and suite of state-of-the-art visual sales solutions are now Kimpton’s […]
Customer
Accor Hotels & Resorts
Seeing notable TrueTour™ success with Accor properties in the United States, the company has expanded TrueTour to their Luxury & Premium brands in Central & Eastern Europe to elevate their international selling capabilities. As a multinational hospitality company with holdings on nearly every continent, Accor was looking for a way to improve the performance of […]
Customer
IHG
IHG® (InterContinental Hotels Group), one of the world’s leading hotel companies, has launched a TrueTour Test Drive program across their Company Managed and Luxury Division, providing access for over 70 hotels in North America to a bespoke, state-of-the-art immersive 360° and 3D sales solution at a significant savings. With this move, IHG becomes one of the […]
Customer
Pumpkin Ridge Golf Club
Pumpkin Ridge Golf Club has leveraged TrueTour to drive significant ROI for their event and private club membership business. Get an in-depth look at the simple steps Pumpkin Ridge has taken to multiply their efforts with the help of Visiting Media and the TrueTour™ APP. ABOUT THE CLIENT Pumpkin Ridge Golf Club is a championship […]
Customer
Viceroy Hotels & Resorts
Luxury brands have done an incredible job innovating their way through a constantly changing environment throughout 2020 and into 2021. Viceroy Hotels & Resorts took initiative to implement the best way for their sales teams to sell at a distance. With provocative design, intuitive service and imaginative art encounters, each Viceroy hotel is a reflection […]
Customer
Hilton Hotels & Resorts
Hilton Hotels and Resorts are beginning to reintegrate TrueTour™ across their OneHeroWeb websites! This is an exciting new development to help increase selling efficiency and virtually invite guests into Hilton’s property as early as possible in their buying cycle. Upon Hilton’s transition to OneHeroWeb, TrueTour™ was embedded across over a hundred integrated customer-facing touchpoints […]
Customer
Preferred Hotels & Resorts
Visiting Media is pleased to share that its TrueTour™ platform has been selected by Preferred Hotels & Resorts – the world’s largest independent hotel brand – as the exclusive 360°/3D content platform for the brand’s portfolio in the Americas as part of the brand’s Alliance Partner program. Preferred Hotels & Resorts represents more than 750 […]
Customer
First Hospitality
First Hospitality selects Visiting Media, the global leader in 360°/3D selling enablement technology for the hospitality industry, as their preferred provider across their portfolio. As part of their pandemic response and recovery plan, virtual site inspections are key to increasing revenue and maintaining safe operations through 2021 and beyond. Visiting Media’s virtual selling enablement platform, […]
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