Built for the Future
Visiting Media's immersive selling platform is already helping customers save up to 400+ hours per salesperson annually by reducing manual workload. With AI-enhanced features rolling out across the platform, we're doubling down on making every salesperson more efficient and more effective.
Three Pillars
In an industry defined by human connection, the rise of AI is often met with equal parts excitement and caution. At Visiting Media, we believe the future of hospitality isn't people versus AI — it's people with AI.
Hospitality sales teams face outdated tools, disjointed systems, and manual workflows. Meanwhile guest expectations — fueled by AI-powered travel planning — are evolving at record pace. A recent study found that 39% of U.S. travelers already use generative AI, and nearly half rely on it to plan trips. Sales teams aren't just competing with other hotels — they're competing with AI itself. Our response: make AI your teammate.
Hospitality employment remains 12–15% below pre-pandemic norms while training demands have grown 40%. We're integrating AI-powered onboarding and real-time coaching directly into our platform — enabling new hires to ramp faster and seasoned professionals to continuously level up. Intelligent FAQs, automated content surfacing, and skill-based learning modules deliver the right guidance at exactly the right moment.
The real power of AI in hospitality lies not in automation, but in augmentation. We design tools that complement human intuition — not compete with it. Whether it's an AI assistant helping a rep surface the best wedding venue asset, or a booking engine autonomously tapping into brand-aligned content — the goal is the same: elevate the guest experience without compromising the human touch.
MCP Server
Announced by Eric Sniff, CTO: Visiting Media's hosted MCP (Model Context Protocol) server lets AI agents query your immersive asset library, property metadata, and engagement analytics in natural language. Two-minute setup, read-only by default, your API key never logged or stored.
Use cases: mid-call asset pivot, comparing properties across portfolios, partner-integration workflows where the AI surfaces the right asset without manual search.
v1 Surface
Properties
Query property metadata, locations, branding, capacity
Experiences
TrueTour™ share links and embedded asset metadata
Media
360° photos, 3D models, video assets — searchable by tag, location, mood
Collections
Curated asset bundles for specific event types or buyer personas
Users
Sales team rosters and permissions (read-only scope)
Analytics
Engagement metrics across shared TrueTours
From the backend to the front line
Per our SVP of Engineering, Bob Williams: we're actively advancing AI capabilities from backend asset enrichment to customer-facing intelligence.
Schedule a personalized demo to see how our AI-powered platform can accelerate your revenue.